{"id":7097,"date":"2020-05-15T10:30:39","date_gmt":"2020-05-15T08:30:39","guid":{"rendered":"https:\/\/www.fizzer.com\/?page_id=7097"},"modified":"2024-12-04T11:22:17","modified_gmt":"2024-12-04T10:22:17","slug":"faq-delivery","status":"publish","type":"page","link":"https:\/\/www.fizzer.com\/en\/faq-delivery\/","title":{"rendered":"FAQ &#8211; Delivery"},"content":{"rendered":"\n<h1>\n\t\tFAQ &#8211; Delivery\n\t<\/h1>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" aria-controls=\"fl-accordion--panel-0\">What are the delivery times? \ud83d\udcc5<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p><strong>Cards<\/strong><\/p>\n<p>All your cards go through our workshop, which handles the printing.<\/p>\n<p>As soon as you validate your card, your order is processed (and printed) within 24 working hours. After that, the French Poste&#8217;s delivery times apply \ud83d\udd52:<\/p>\n<ul>\n<li>France and Europe: 2 to 6 business days<\/li>\n<li>USA, Canada, and Australia: 4 to 12 business days<\/li>\n<li>Rest of the world: 1 to 3 weeks<\/li>\n<\/ul>\n<p>La Poste currently operates Monday through Friday (excluding public holidays). Delivery times may be slightly longer than usual due to public holidays in May. We appreciate your understanding and patience. \ud83d\udc8c<\/p>\n<p>If you&#8217;d like to learn more about the team that prints and ships your cards, we&#8217;ve written a little article on the topic which you can read HERE.<\/p>\n<p><strong>Photo albums<\/strong><\/p>\n<p>Your photo album is made in our French workshop within 3 to 4 business days. It is then handed over to the postal services for delivery within the following times:<\/p>\n<ul>\n<li>France and Europe: 2 to 6 business days<\/li>\n<li>USA, Canada, and Australia: 4 to 12 business days<\/li>\n<li>Rest of the world: 1 to 3 weeks<\/li>\n<\/ul>\n<p><!-- notionvc: b5f37cc1-1dca-4302-bbce-59e73a33e1e6 --><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" aria-controls=\"fl-accordion--panel-1\">Is my card sent in an envelope? \u2709\ufe0f<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>All cards, regardless of format (postcard or greeting), are sent in an envelope, with no additional charge!<\/p>\n<ul>\n<li>Your photos remain confidential \ud83d\udc40<\/li>\n<li>Your card stays protected from the weather \u2614\ufe0f<\/li>\n<\/ul>\n<p><!-- notionvc: b17bb1dc-31b0-4de9-82c1-3de84736c533 --><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" aria-controls=\"fl-accordion--panel-2\">Are card sets delivered with envelopes? \ud83d\udce8<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>When you order a batch of postcards or event cards, your order comes with as many blank envelopes as there are cards.<\/p>\n<p><!-- notionvc: b15292f8-7da7-4c2c-aeac-0b3a5c554f16 --><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" aria-controls=\"fl-accordion--panel-3\">Are my cards stamped? \ud83d\udcee<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>All postcards and event cards sent directly to their recipients from the app are stamped and mailed in an envelope. Everything is included in the price! \ud83d\ude42<\/p>\n<p>Card batches are delivered without postage. Your order includes cards with a personalized front, a personalized or blank back depending on your preferences, and a set of blank envelopes.<\/p>\n<p><!-- notionvc: 2472ece7-825c-48fd-9baf-3ef011b070a0 --><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" aria-controls=\"fl-accordion--panel-4\">What should I do if my order doesn&#8217;t arrive within the expected time? \u231b\ufe0f<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>If your order does not appear to have been delivered within La Poste&#8217;s standard delivery times, please send us a message at hello@fizzer.support.<!-- notionvc: 8ccb85bb-e1be-4fe7-b2fe-d5f992563164 --><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-5\" aria-controls=\"fl-accordion--panel-5\">Can I have my orders delivered internationally? \ud83c\udf0d<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-5\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>You can send your creations to any country in the world, with no additional cost as it is included in the purchase of your credits. \ud83c\udf0e<\/p>\n<p>You can send cards and albums to any country&#8230; the only limit is your imagination! \ud83c\udf08<\/p>\n<p>All that&#8217;s left is to capture your memories, send them off, and most importantly&#8230; share them!<\/p>\n<p><!-- notionvc: 32167573-1c10-4220-a207-58019af5224d --><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; Delivery What are the delivery times? \ud83d\udcc5 Expand Cards All your cards go through our workshop, which handles [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions - Delivery | Fizzer<\/title>\n<meta name=\"description\" content=\"Have a question about the delivery of your orders? \ud83d\udcee Find all the answers here regarding postcards, event cards, and photo albums.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fizzer.com\/en\/faq-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Delivery | Fizzer\" \/>\n<meta property=\"og:description\" content=\"Have a question about the delivery of your orders? 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