FAQ - Livraison
The cards
All your cards pass through the hands of Maël and his team, in charge of printing.
When you create a card before 11:00 a.m. (French time), it is delivered to La Poste the same day. After 11:00 a.m., it is dispatched the next working day at the same time. Then, in terms of deadlines, those of La Poste apply 🕒:
- France and Europe: 2 to 6 days
- USA, Canada and Australia: 4 to 12 days
- Rest of the world: 1 to 3 weeks
La Poste currently operates from Monday to Friday (excluding public holidays). The delays can therefore be a little longer than usual taking into account the public holidays in May. We thank you for your understanding and your patience. 💌
If you want to know more about the team that prints and ships your cards, we have written a short article on the subject to read HERE.
Photo Albums
Your photo album is made in France in 3 to 4 days. It is then handed over to the postal services for delivery within:
- France and Europe: 2 to 6 days
- USA, Canada and Australia: 4 to 12 days
- Rest of the world: 1 to 3 weeks
All cards, whatever the format (postcard or announcement), are sent in an envelope, and that, at no additional cost!
- Your photos remain confidential 👀
- Your card stays warm and is spared from the weather ☔️
When you order a batch of postcards or event cards, your order is delivered with as many blank envelopes as cards.
All postcards and event cards sent directly to their recipients from the application are franked and sent in an envelope. Everything is included in the price! 🙂
The card sets are delivered without postage. Your order contains cards with a personalized front, a personalized or white back according to your preferences, as well as a set of envelopes.
If your order does not seem to have been delivered within the usual La Poste deadlines, send us a message at hello@fizzer.com.
You can send all your creations to any country in the world at no extra cost since it is included in the purchase of your credits. 🌎
You can send cards and albums to any country in the world... the only limit is your imagination! 🌈
All you have to do is immortalize your memories to make them travel but above all... share them!
